We request that you arrive 15 minutes prior to any spa services
We require a 48 hour cancellation notice to allow us to re-book that time slot.
Appointments cancelled in less than 48 hours and no shows will be charged 50% of the value of the services schedule to the credit card on file or the gift certificate value.
Gift Certificates and Gift Cards must be redeemed before the date of expiration.
Signature gives full refund on product(s) return, if you change your mind or not satisfied with your purchase. Product(s) should be in the original packaging and condition in which you have received them. It can be exchanged or returned only if the product(s) are unused. Returns or exchanges are acceptedwithin 10 days of your purchase
* Partially Used Product Guarantee Skin Care products that are used more than 50% are not entitled to a partial refund/store credit. Eligibility for our Partially Used Product Guarantee is entirely at the judgment of Signature Salon Suites and Spa representatives. We evaluate returned product(s) both by weight and by volume. Repeat returns on the same products or from same customer will not be accepted for refund. Store credits only on approved returns.
If you have any questions or concerns, please contact our Customer Service department at firstname.lastname@example.org or call 832-886-0201
We request that all tablets be kept on silent or used with an earpiece.
For the protection of your clothing, please change into the smock provided.